Terms and Conditions

Last Updated: November 2, 2025

1. Introduction

Welcome to True Potential. These Terms and Conditions govern your use of our website (truepotential.fit) and the coaching services we provide. By accessing our website and engaging with our services, you agree to be bound by these terms.

2. About True Potential

True Potential provides personalised running coaching services for athletes of all levels. Our coaching is delivered by Michael Bosworth, a UK Athletics Registered Coach (Licence Number: 3903155), operating with appropriate insurance coverage through UK Athletics.

3. Services Offered

True Potential offers:

• Personalised Coaching Plans: Tailored training programs based on individual goals and fitness levels

• Expert Guidance: Science-backed coaching techniques and professional support

• Training Resources: Blogs, advice, and educational content on running, training, recovery, and gear

• Client Support: Ongoing communication and progress monitoring

4. Client Responsibilities

4.1 Health and Medical Clearance

By engaging with True Potential coaching services, you confirm that:

• You have consulted with a qualified medical professional before beginning any training program

• You are physically capable of undertaking the training prescribed

• You have disclosed any relevant medical conditions, injuries, or health concerns that may affect your training

• You will immediately inform your coach of any changes to your health status

• You understand that the coach is not a medical professional and cannot provide medical advice

4.2 Honesty and Communication

Clients agree to:

• Provide accurate information about their fitness level, training history, and goals

• Communicate openly with their coach about progress, difficulties, and concerns

• Follow training plans as prescribed or discuss modifications with their coach

• Report any pain, injury, or adverse effects from training immediately

4.3 Personal Responsibility

You acknowledge that:

• You are responsible for your own safety during all training activities

• You will exercise appropriate judgment regarding training conditions (weather, terrain, etc.)

• You will use proper equipment and follow safety guidelines

• You are responsible for warming up, cooling down, and following recovery protocols

5. Limitation of Liability

5.1 Assumption of Risk

Running and athletic training carry inherent risks including but not limited to:

• Musculoskeletal injuries (strains, sprains, stress fractures)

• Cardiovascular events

• Falls, trips, and collisions

• Overtraining and fatigue-related issues

• Adverse weather conditions

You acknowledge and accept these risks by participating in coaching services.

5.2 Waiver of Liability

True Potential, Michael Bosworth, and any affiliated persons or organizations accept no liability for:

• Personal injury, illness, or death arising from training activities

• Injuries sustained during races, events, or competitions

• Aggravation of pre-existing conditions

• Any adverse outcomes from following training plans

• Equipment failure or accidents during training

• Any other losses or damages arising from participation in coaching services

5.3 Medical Disclaimer

True Potential coaching services are not a substitute for medical advice. Our coaches:

• Are not medical doctors, physiotherapists, or healthcare providers

• Cannot diagnose, treat, or provide medical opinions on injuries or conditions

• Strongly recommend seeking medical attention for any pain, injury, or health concerns

If you experience any of the following, stop training immediately and seek medical attention:

• Chest pain or discomfort

• Unusual shortness of breath

• Dizziness or fainting

• Severe or persistent pain

• Any symptoms that concern you

5.4 Indemnification

You agree to indemnify and hold harmless True Potential, its coaches, and representatives from any claims, damages, liabilities, or expenses arising from:

• Your participation in training activities

• Your failure to disclose relevant medical information

• Your negligence or failure to follow reasonable safety precautions

6. Coaching Services Terms

6.1 Service Delivery

• Coaching plans are delivered based on the package selected

• Communication methods include email, messaging platforms, and scheduled calls (as per service agreement)

• Response times may vary but coaches aim to respond within 24-48 hours on business days

6.2 Training Plan Modifications

• Training plans are personalised but may require adjustment based on progress, injury, or other factors

• Coaches reserve the right to modify plans in the client's best interest

• Clients should not make significant changes to their plan without consulting their coach

6.3 Client Commitment

• Success requires client commitment to following training plans and maintaining communication

• Coaches cannot guarantee specific results or performance outcomes

• Results depend on multiple factors including genetics, lifestyle, adherence, and circumstances beyond coaching control

7. Payment and Refunds

7.1 Payment Terms

• Payment is required as outlined in your specific coaching package

• Prices are subject to change with notice to existing clients

• Payment details are handled through secure third-party processors

7.2 Refund Policy

• Refund policies vary by service package and will be clearly stated at time of purchase

• Refund requests should be directed to: support@truepotential.fit

• Refunds are assessed on a case-by-case basis

7.3 Cancellation

• Clients may cancel services according to the terms of their specific package

• Notice periods may apply

• Any prepaid but unused services may be eligible for pro-rated refunds as per package terms

8. Intellectual Property

8.1 Content Ownership

All content on truepotential.fit including:

• Training plans and methodologies

• Blog articles and educational content

• Graphics, logos, and branding

• Coaching materials and resources

...is the intellectual property of True Potential and protected by copyright laws.

8.2 Client Use

• Training plans are for personal use only

• Clients may not redistribute, sell, or share coaching materials

• Screenshots or copies of plans should not be posted publicly without permission

9. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy and UK GDPR requirements. We:

• Collect only necessary information for coaching services

• Protect your data with appropriate security measures

• Do not share your information with third parties without consent

• Maintain confidentiality of your health and training data

For full details, please review our Privacy Policy.

10. Communications

10.1 Email Communications

By engaging with our services, you consent to receive:

• Coaching-related emails and training updates

• Service announcements and important notices

• Marketing emails about True Potential services (you may opt out)

10.2 Testimonials and Reviews

• We may request feedback and testimonials from clients

• Testimonials may be used for marketing purposes

• You may request removal of your testimonial at any time

11. Professional Conduct

11.1 Coach Standards

True Potential coaches maintain:

• UK Athletics coaching standards and continuing education

• Professional boundaries with clients

• Confidentiality of client information

• Ethical coaching practices

11.2 Client Conduct

Clients are expected to:

• Communicate respectfully with coaches and staff

• Be honest and transparent in their communications

• Respect scheduled session times

• Follow reasonable instructions and guidance

11.3 Termination of Services

True Potential reserves the right to terminate coaching services if:

• A client behaves inappropriately or disrespectfully

• A client fails to pay for services

• A client's actions jeopardise their safety or the reputation of True Potential

• The coaching relationship is deemed no longer beneficial

12. Disputes and Complaints

12.1 Resolution Process

If you have concerns about our services:

1. Contact your coach directly to discuss the issue

2. If unresolved, escalate to: support@truepotential.fit

3. We aim to resolve complaints within 14 days

12.2 Mediation

In the event of disputes, both parties agree to attempt good-faith resolution before pursuing legal action.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

True Potential reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated date. Continued use of services after changes constitutes acceptance of new terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions, concerns, or inquiries regarding these Terms and Conditions:

• General Inquiries: contact@truepotential.fit

• Coaching Inquiries: coaching@truepotential.fit

• Client Support: support@truepotential.fit

• Bookings and Scheduling: bookings@truepotential.fit

• Website: truepotential.fit

17. Acknowledgment

By engaging with True Potential coaching services, you acknowledge that you have:

• Read and understood these Terms and Conditions

• Consulted with a medical professional before beginning training

• Accepted the risks associated with athletic training

• Agreed to take personal responsibility for your health and safety

IMPORTANT HEALTH AND SAFETY REMINDERS

Before Starting Any Training Program:

✓ Consult with a qualified medical professional
✓ Obtain medical clearance if you have any health conditions
✓ Disclose all relevant medical history to your coach
✓ Listen to your body and stop if you experience pain or discomfort
✓ Seek immediate medical attention for any concerning symptoms
✓ Understand that coaching is not medical advice
✓ Take personal responsibility for your safety

YOU PARTICIPATE IN ALL TRAINING ACTIVITIES AT YOUR OWN RISK.

True Potential and its coaches cannot be held liable for injuries, illness, or adverse outcomes resulting from training activities.